Why This Guide Matters for Referral Agents Artificial intelligence (AI) is changing how the payments industry operates. Business owners are hearing about AI on the news and in their networks, which means they may ask about it when you speak with them. Referral agents...
The 5 Minute Call Script for Securing Merchant Statements (Without Sounding Pushy)
Referral agents often ask one question above all others: “How do I convince a busy owner to hand over recent merchant statements?” That PDF or phone photo may look like a stack of numbers, yet it is the passport that unlocks quoting. Without it, AdaptMS analysts...
What to Say When a Merchant Wants Details You Do Not Have
Imagine you ask a merchant for two recent processing statements and they fire back a question about PCI compliance or interchange fees. It can stall any conversation. Remember, your role is simply to collect those statements and accurate contact details so our...
Spotting Card-Heavy Businesses in Sixty Seconds
Walking down a street or scrolling through Instagram… do you ever wonder which shops might need better payment rates? You can spot strong prospects fast, no deep research required. Think of it like a mini scavenger hunt. Here are five clues to watch for the next time...
Objection Handling Q&A for Referral Agents
Q: How should I respond when a prospect says, "I'm not interested"?A: This is often a knee-jerk reaction rather than a real objection. Instead of walking away, try to engage them with a curiosity-driven question: “Out of curiosity, what would make this worth your...
Getting Started as a Referral Agent – Questions & Answers
1. What is the value that I'm bringing to them? How am I helping them? How much will they be saving? Examples of how they will save on a single transaction, a day, a month. The main value you bring is personal connection and service. You’re not just a voice on the...