Effective Date: September 1, 2024

Welcome to Adapt Merchant Services (aka AdaptMS)! We’re here to provide top-notch merchant services while safeguarding your personal information like it’s the secret ingredient to your grandma’s famous cookie recipe. Here’s how we handle your privacy:

1. What Information We Collect

We’re not interested in your childhood secrets, but we do need some details to serve you better. Here’s what we collect:

•Personal Information: Name, email, phone number, address, etc. (basically the usual suspects).

•Business Information: Company name, tax IDs, and financial details to help us provide our merchant services.

•Usage Data: IP addresses, browser types, and those little cookies (the tech kind, not the chocolate chip kind) to make sure our website works smoothly.

•Any other info you kindly give us: If you fill out forms, send us love letters (a.k.a. emails), or chat with us through our site, we keep that info too.

2. How We Use Your Information

We won’t be writing a novel with your data. Instead, we’ll use it for things like:

•Providing our services: To set up accounts, process payments, and help you run your business smoothly.

•Improving our website: Because no one likes a clunky site, and we aim to please.

•Communicating with you: Updates, service announcements, or just to check in and make sure you’re still out there.

•Legal stuff: In case the law asks us nicely (or not so nicely) for info.

3. Sharing Your Information

Your data isn’t for sale, and we won’t be swapping it for tacos either. However, there are a few scenarios where we may share your info:

•Service Providers: Sometimes we need help from the pros (e.g., payment processors, hosting services). They only get the info they need to help us help you.

•Legal Requirements: If the law shows up at our door with a warrant, we’ll comply. But we’ll make sure it’s legit first.

•Business Changes: If AdaptMS grows, merges, or heaven forbid, gets acquired, your info might be part of that change. But don’t worry, you’ll be the first to know.

4. Your Control Over Your Data

You’re the boss when it comes to your data. You can:

•Access your data: Want to see what we’ve collected? Just ask.

•Update your data: Got a new address or phone number? Let us know, and we’ll keep things up to date.

•Delete your data: Want out? We’ll miss you, but you can request that we delete your info (unless we’re legally required to keep it). We have policies in place to handle data accounting to our PCI requirements.

5. Security

We treat your data like a VIP at an exclusive party. We use industry-standard security measures (think encryption and firewalls) to keep it safe. But hey, even the best locks can get picked, so while we do our best, we can’t promise 100% invincibility.

6. Cookies & Tracking Technologies

Yes, we use cookies, but the kind that helps us remember your preferences. You can block them if you want, but some parts of our site might not work as smoothly without them (kind of like trying to run a marathon in flip-flops).

7. Changes to This Policy

We’re always improving, and that might mean changes to this policy. If that happens, we’ll update the date at the top and give you a heads-up. No sneaky stuff, we promise.

8. Contact Us

Got questions? Compliments? (We like those). Feel free to reach out at [email protected].