Privacy Policy for Adapt Merchant Services SMS Communications
Last Updated: January 1, 2025

Adapt Merchant Services (“AdaptMS Partners,” “we,” “us,” or “our”) is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt in to receive SMS messages from us.

1. Information We Collect

We may collect and process the following personal information related to SMS communications:

  • Contact Information: Your name and mobile phone number.
  • Communication Data: Records of SMS interactions with us, including message history and response preferences.
  • Device Information: Technical details such as carrier data and device identifiers (if applicable).

2. How We Use Your Information

Your personal information is used strictly for SMS-related purposes, including:

  • Providing Services: Sending SMS alerts, notifications, and promotional messages as requested.
  • Transactional Messages: Account updates, service-related notifications, and appointment reminders.
  • Customer Support: Responding to inquiries and providing assistance.
  • Legal & Compliance: Ensuring adherence to applicable laws and protecting the integrity of our SMS communications.

3. SMS Consent Policy

By opting in to receive SMS messages from AdaptMS Partners, you acknowledge and agree to the following:

  • Opting In: Consent is obtained via email, website, or verbal agreement. You must explicitly agree to receive SMS messages from Adapt Merchant Services.
  • Types of Messages: You may receive notifications related to your account, operational alerts, appointment reminders, and promotional messages. Message frequency varies.
  • Charges: Standard message and data rates may apply according to your mobile carrier plan.
  • Opting Out: You can opt out at any time by replying STOP to any of our messages. This will remove you from our SMS distribution list.
  • Help: To get assistance, reply HELP to any message or visit https://adaptmspartners.com/ or call 866-279-6716.
  • Disclaimer: We are not responsible for delays or undelivered messages. Message delivery depends on your mobile service provider.

4. Prohibited SMS Content

To maintain compliance with industry regulations, AdaptMS Partners strictly prohibits the following in SMS communications:

  • Loan and mortgage advertisements
  • Credit repair or debt relief promotions
  • Work-from-home or multi-level marketing schemes
  • Political messaging or fundraising
  • Alcohol, tobacco, or firearm promotions
  • Pharmaceuticals, vitamins, or cannabis-related messaging (where legally restricted)
  • Gambling, sweepstakes, or betting-related content
  • Third-party lead generation
  • Any illegal, fraudulent, or misleading content

Accounts engaging in prohibited activities may be suspended or terminated without notice.

5. Security Measures

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information.
  • Correct or update your information.
  • Delete your information from our SMS database.

To exercise these rights, contact us at [email protected].

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on our website with the updated “Last Updated” date.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]
Phone: 800-379-8260
Website: https://adaptmspartners.com/

By continuing to use AdaptMS Partners’ SMS services, you acknowledge that you have read, understood, and agree to this Privacy Policy.